Frequently asked questions

What can I expect at the initial evaluation?


  • An email will be sent to you with instructions on how to sign-in will be sent before your first session.
  • The therapist is a licensed occupational or physical therapist who is specialized in the area of upper extremity and hand rehabilitation, and you will always work with the same clinician to ensure the best outcome.
  • Virtual Hand to Shoulder Institute, LLC therapists are trained to evaluate and deliver your care virtually.
  • You will cover questions related to your injury, surgical history, health history, pain, and your functional limitations related to your normal daily life.
  • The next step will involve evaluating physical factors such as your motion, flexibility, muscle function, sensation, coordination, skin integrity, and posture.
  • You will set goals together with your hand therapist such as resolving pain, restoring motion and function.
  • Most importantly, your hand therapist will also help you to understand what is happening with your condition and how your treatment plan will work. With their guidance, you should understand what you need to do to reach your goals.




What can I expect for the follow-up session?


  • Virtual Hand to Shoulder Institute, LLC offers private, HIPPA compliant, one-to-one sessions through live video conferencing.

  • Your licensed occupational or physical therapist at Virtual Hand to Shoulder Institute, LLC is specialized in the area of upper extremity and hand rehabilitation and is skilled to deliver care with the aim of continuous improvement.

  • Our priority at each session is to add value to your recovery and rehab process. We do this through regular assessment of your progress in order to make timely adjustments to your program.

  • We also instruct you to understand your recovery timeline and the healing process to enable you make the best recovery possible.

  • Your therapist will check on your progress 24-48 hours after your first session.

  • Exercises will be adjusted or change to ensure steady progress towards your rehab goals.




Do I need special equipment for virtual hand therapy?


  • You need to have access to a smart device with Internet connection or a computer with video and audio capabilities.

  • As far as exercises, most can be done with common household items, however, if you choose you can purchase discounted items from Virtual Hand to Shoulder Institute, LLC.

  • We also offer various wrist and hand orthotics, should you and your therapist or physician determine you would benefit from one.




What are the benefits of virtual hand therapy?


  • Demand for hand therapists is well beyond the existing supply, and the shortage is especially acute in rural areas. Virtual Hand to Shoulder Institute, LLC offers affordable access to specialized, high quality care.

  • In a one-hour video session, you have a therapist’s undivided attention, and as a result they can have a greater impact on oving you towards an optimal recovery.

  • It can be difficult and expensive to get to a clinic 2 to 3 times a week, especially with busy work and family schedules. Virtual Hand to Shoulder Institute, LLC offers convenient, effective, and skilled expertise in the area of upper extremity and hand rehabilitation.

  • Many patients recovering from surgery cannot drive, which means that an affordable in-home option could vastly improve postsurgical care. Virtual Hand to Shoulder Institute, LLC offers affordable access to expert care.




Do you accept insurance?


  • Virtual Hand to Shoulder Institute, LLC is a cash-based virtual clinic that will help you reach your goals in less time because care is one to one and YOU are the only focus of your therapist’s attention during your scheduled session.

  • Being cash-based allows your therapist to make clinical decisions that are dedicated to continuous improvement towards your recovery, and it allows us to prioritize adding value to you and each session.

  • Additionally, insurance coverage of physical and occupational therapy varies widely—many plans have high co-pays and strict limits on the number of visits covered for it—or will not cover it at all.